INSURANCE


Health Insurance Clients 
 

  • We are no longer accepting new health insurance clients. Client must pay for any services denied by insurance company.

  • However we DO ACCEPT HSA cards!! Please make sure to get a receipt at end of session for possible submission to your healthcare card company.

  • We do not bill secondary insurance, only primary.

  • We do not accept Medicare or Medicaid, or secondary massage insurance with either company.

  • We add an $15 additional charge per appointment for any insurance clients due at time of appointment for services not covered by insurance. There is no exception to this.

  • At end of full payment cash service, we can provide clients with an emailed receipt called a Superbill. This is for you to provide your insurance provider to work with them to submit and receive reimbursement directly.  REMEMBER: YOU MAY NEED A DR RX to get your reimbursement!

    • Massage CPT code is 97124

    • Massage sessions are 4 units

    • Our Group NPI is: 1316476112

    • Our therapists NPI's are as follows:

      • Gretchen 1154685535​

      • Jenny 1275949349

      • Tahoe 1609347616

      • Meg 1689140857

      • Cindy 1649608589

      • Sarah 1750831616

      • Amanda 1841462074

    • Our address is: 805 164th St SE #100, Mill Creek, WA 98012. Phone/Fax: 425-595-3436

    • Look up your ICD 10 code online if you don't have a Dr Rx. They will be something like M94.50 (low back pain)


Motor Vehicle Accidents, L&I

  • We provide MVA or L&I/workers injury services under our medical massage. We will need your Active claim number and Dr. prescription at time of service, as well as lawyer info if you have one. We cannot massage without those items. If your car accident PIP has been exhausted, we only allow up to 12 massages through a lien from a lawyer

  • Prior to booking, please come with the following:

    • Dr RX​

    • Claim number and claim manager information

  • Upon service there is the agreement that the client pays for any massages not covered or denied by the MVA or LNI claim.  
     


Agreement Policies

 

  • A standard 24 hr. cancellation policy applies. By creating an appointment you have thus agreed to let staff know 24 hrs in advance if an appointment time will be changed or cancelled. You also understand that any time running late will be late within your session time, and has the potential of being rescheduled and deemed no-show if more than 10 minutes past appointment time.

  • Additionally we have a $40 cancellation or rescheduling fee if appointments are canceled or changed within a 24 hr period. This includes all clients to be invoiced, regardless if workers injury, motor vehicle, insurance, or cash.